14-Day Money Back Guarantee

Each membership includes 14 days from the date of RECEIPT OF HOTSPOT to test out the device and service at no risk. If the device or service does not meet your expectations and you would like a full refund for both the One-Time Membership Fee and the First Month’s Membership Pre-Payment, the device must be shipped back within 14 days from the date at which you received it. Devices returned after this period will not be entitled to a refund for either the One-Time Membership Fee or any Monthly Membership Prepayments.